PC Service

  • Laptop & desktop
  • Data recovery and backup
  • Peripherals (printers/Scanner) devices installation
  • Handling antivirus, updating, scanning and removal
  • Ability to identify hardware problems
  • Installation, repair, upgrade, update and troubleshooting for OS/Application Software
  • Working knowledge of Windows Server/XP/7/8
  • Maintaining record of software licences

Network Engineer

  • Planning, designing, implementation
  • Network cabling and crimping
  • Server installation and troubleshooting
  • Ability to identify network components (Switch, Router, cables and connectors)
  • Basic knowledge on IP Address, Subnet mask, Default gateway, DNS and DHCP
  • Basic Connectivity checks of LAN, Problem rectification etc
  • Knowledge on Remote management software such as Team viewer, Ammy admin etc.

Support Assistant

  • Managing user request support
  • Providing support via phone and email
  • Troubleshooting, resolving, escalating & managing internal / external user requests
  • Providing reports when requested
  • Smart Phone/Tablet – Android administration
  • Able to prioritise & manage user expectations

"Eugen always paid attention to where technical improvements could be made and then took the initiative to design and implement these improvements. An example of this is our Window Server – File server, which facilitates communication between our departments.
This server is still in service in our office and has proved highly effective."

− Gabriel Simoiu - Manager, Sim Top Promotion

"Mr. Mihai is a resourceful, creative, and solution-oriented person who was frequently able to come up with new an innovative approaches to his assigned projects. He functioned well as a team leader when required, and he also worked effectively as a team member under the direction of other project managers."

− Irina Binea - Financial Manger, QB Promotion and Advertising Company

"During our collaboration, Mr. Eugen Mihai created our Association's ID, used on all communication materials and promotion, and was dealt with the promoting our Association in sports media.
He was also created and administrates the site that we use presently."